Privacy Policy

IntelliOpsAI ("we", "us", "our") is an enterprise AI consultancy providing AI strategy, intelligent automation, AI agents, knowledge-driven systems and digital transformation services to enterprise clients. This Privacy Policy explains how we collect, use, disclose and protect information when you interact with our website, request our services, subscribe to our research or engage us on a project.

By using our website or engaging our services, you acknowledge that you have read and understood this Policy.

We only collect information that is necessary to respond to your enquiry, deliver our services or improve our website. This typically includes:

• Identity data: name, job title, organisation.
• Contact data: business email address, phone number, country.
• Enquiry data: the message, context or requirements you share with us.
• Engagement data: information exchanged during a strategy session, workshop or delivery engagement.
• Technical data: IP address, browser type, device type, referral source and pages viewed.

When you submit a contact form, book a strategy session or request a proposal, we collect the information you provide (such as name, work email, phone, company and message). This information is used solely to respond to your enquiry, qualify the opportunity and coordinate a follow-up with our consulting team. We do not sell contact form information to third parties.

If you subscribe to our research newsletter, we collect your email address to send occasional updates on enterprise AI, intelligent automation, frameworks and case studies. You can unsubscribe at any time using the link included in every newsletter. Unsubscribing removes you from mailings but does not delete records of prior consent.

Our website uses a small number of cookies and similar technologies to keep the site functioning, remember preferences and measure aggregate usage. Full details are set out in our Cookie Policy, including the categories of cookies used and how to manage them.

We use privacy-conscious analytics to understand which pages are most useful, how visitors reach our site and how content performs. Analytics data is aggregated and used to improve the site. We do not use analytics data to build advertising profiles or to identify individual visitors.

We rely on a small set of vetted enterprise providers to run our website, communications and internal operations, including cloud hosting, email delivery, CRM, calendaring and workflow automation. These providers process information only on our instructions and under contractual data-protection obligations.

Where an engagement requires us to connect to a client's own systems (for example Microsoft 365, Azure, Dynamics, Power Platform or third-party SaaS), we do so only with documented authorisation from the client and within the scope of the engagement.

• Respond to enquiries, proposals and strategy session requests.
• Deliver, manage and improve our advisory and implementation services.
• Communicate about research, insights, events and service updates you have opted into.
• Operate, secure and improve our website and digital properties.
• Meet legal, regulatory, tax and contractual obligations.

We retain personal information only for as long as it is necessary for the purpose it was collected, to satisfy legitimate business needs or to meet legal obligations. Enquiry and engagement records are typically retained for the duration of the client relationship plus a reasonable period thereafter for audit, tax and dispute-resolution purposes.

We apply administrative, technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure or destruction. This includes access controls, encryption in transit, principle-of-least-privilege access, secure development practices and vendor due diligence. Further detail is set out in our Security Policy.

IntelliOpsAI is headquartered in India and works with enterprise clients across multiple regions. When you contact us or engage our services, your information may be processed in jurisdictions with data protection laws different from your own. Where required, we implement appropriate safeguards for cross-border transfers.

Subject to applicable law, you may have the right to access, correct, update, delete or restrict the processing of your personal information, to object to certain processing or to withdraw consent. To exercise these rights, contact us at hello@intelliopsai.in or via our Privacy & Compliance page.

We will respond within the timeframe required by applicable law and may need to verify your identity before acting on a request.

Our services are intended for enterprise organisations and business professionals. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided information to us, please contact us and we will delete it.

For any questions about this Privacy Policy or how we handle personal information, contact us at hello@intelliopsai.in or visit our Privacy & Compliance page.

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations. Material changes will be signalled by updating the "Last updated" date at the top of this page. Continued use of the website or our services after an update constitutes acceptance of the revised Policy.